REEM HARIB AL FALAHI

Government Strategy | Projects | Performance

Dubai, UAE

Profile summary

Government strategy and performance professional with five plus years of experience executing strategic initiatives, government operations, and high accountability reporting. Proven expertise in data analysis, stakeholder engagement, process improvement, and cross-functional project management. Backed by postgraduate studies in Smart Cities and certifications in project management and data analytics.

Career highlights

Government Projects & Strategic Initiatives: Supported strategic government initiatives through structured reporting, stakeholder engagement, documentation, and cross-functional collaboration.

Performance & Data Reporting: Maintained 99% accuracy in documentation and data reporting, providing reliable information to support management review and decision-making.

Process Improvement & Stakeholder Management: Worked with internal stakeholders and external consultancies, including Big 4 firms, to support workflow improvements, management reporting, and government operations.

Project Management & Data Analysis: Strengthened project management and analytical capabilities through professional development in Google Project Management, Data Analysis, and Data-Driven Decision Making.

Key skills

TechnicalMicrosoft Excel Microsoft PowerPoint Microsoft Word CRM&Digital System Data Analysis & Verification Management Reporting Data-Driven Decision Making Digital Records &Documentation Power BI Tableau
ProfessionalGovernment Operations Project Coordination Stakeholder Management Executive Reporting Official Correspondence Confidential Records Management Process Improvement Cross-Functional Coordination Financial Documentation

Professional experience

Follow-Up OfficerJan 2026 - Present
Dubai Customs - Customs Cases & Investigations

Directs departmental requirements, case-related action items, and management requests across multiple sections and customs centers. Manages structured status reports, confidential updates, and official correspondence for executive review.

  • Reviews, consolidates, and verifies information received from relevant stakeholders while maintaining accurate records.
  • Coordinates with internal sections and customs centers to resolve pending requirements and support timely completion.
Operational Support OfficerOct 2022 - Jan 2026
Engineering Office, The Private Office of H.H. Sheikh Mohammed Bin Rashid Al Maktoum

Guided operational coordination for government initiatives and financial documentation projects. Facilitated communication between internal teams, external consultancies, and stakeholders while managing reporting workflows.

  • Maintained 99% accuracy in data reporting and documentation supporting government operations.
  • Liaised with Big 4 consultancies and internal stakeholders to support workflow improvements and invoice management
Business Relations OfficerJan 2019 - Jan 2020
Dubai Consultancy, Dubai

Directed stakeholder networks, project activities, budgets, partnerships, and public engagement for Dubai Consultancy, establishing cross-sector operational alignments.

  • Coordinated stakeholder networks and partnerships for the Africa-Russia-UAE Food Conference.
Administrative Support InternJan 2018 - Jun 2018
Ministry of Foreign Affairs, Abu Dhabi

Handled executive administrative support operations, prepared and maintained classified documentation, and recorded official meeting minutes. Coordinated complex schedules and managed operational information flow.

  • Prepared and maintained classified documentation while ensuring secure handling protocols.

Education

Master of Science, Smart CitiesJan 2027
Rochester Institute of Technology (RIT), Dubai
  • Thesis Remaining, Expected 2027
Bachelor of Arts, International RelationsJan 2018
Zayed University, Dubai

Certifications

Google Project Management Professional Certificate2026-01-01T00:00:00.000Z
Nomu Al Ghurair - Data Analysis Program2026-01-01T00:00:00.000Z
Accounting for Non-Finance ProfessionalsRice University2025-09-01T00:00:00.000Z
Data-Driven Decision MakingPwC2024-11-01T00:00:00.000Z
Market Research and Consumer BehaviorIE Business School2021-07-01T00:00:00.000Z

Languages

Arabic · Native

English · Fluent